Maxio ANZ Expansion Proposal | Marcus Wood

Maxio ANZ Expansion Proposal

From Zero to Market Leader in 18 Months

3 Core Priorities

ARR Protection & Stabilization
Partner-First GTM Strategy
Scalable Revenue Engine

3 Key Numbers

$800K+ Year-1 ARR Target
<12mo CAC Payback
60% Partner Pipeline

3 Milestones

30-Day ARR Protection Audit
90-Day Partner Activation
180-Day Revenue Acceleration

Executive Summary & Value Proposition

Why Maxio needs boots on the ground in ANZ – now

🚨 The Urgent Problem

  • $Millions in ARR at risk with zero local presence
  • Chargebee gaining ground with aggressive ANZ pricing
  • 53% of ANZ SMEs reducing software spend – price sensitivity critical
  • IFRS 15 compliance driving urgent CFO buying decisions
  • Existing customers vulnerable to local competitor poaching

💡 The Strategic Solution

  • Low-risk entry: Partner-first model minimizing initial investment
  • Immediate stabilization: 30-day ARR Protection Audit prevents churn
  • Scalable growth: Channel partners drive 60% of pipeline by Month 6
  • Local expertise: 2+ years ANZ B2B SaaS market intelligence
  • Proven operator: 18 years finance + commercial experience

📊 Financial Projections

  • Year 1: $800K+ new ARR
  • Efficiency: CAC payback <12 months
  • NRR: 110%+ through expansion
  • Rule of 40: 35% Q1 → 50% Q4
  • ROI: 5-7x on initial investment

✅ Why Marcus Wood

  • Finance DNA: 12 years corporate finance – speaks CFO language
  • Commercial success: $1M+ revenue growth through partnerships
  • ANZ network: Active relationships with 30+ SaaS CFOs
  • Proven results: Found $2M+ lost revenue at Equifax APAC
  • Strategic alignment: Focus on efficiency & operational excellence

Market Landscape & Target Customer

ANZ’s $12B SaaS market is ripe for Maxio’s enterprise-grade solution

📈 Market Opportunity

  • TAM: $12B total SaaS market
  • SAM: $8-9B B2B SaaS segment
  • Target: 7-9K SaaS companies
  • Growth: 22% CAGR in cloud adoption
  • Maturity: Sophisticated billing needs (GST, multi-currency)

🎯 Ideal Customer Profile

  • Revenue: $2M-50M ARR B2B SaaS companies
  • Complexity: Usage-based or hybrid billing models
  • Team size: 2-10 person finance teams
  • Tech stack: NetSuite, Xero, or QuickBooks users
  • Pain points: Revenue recognition, investor reporting

⚔️ Competitive Landscape

  • Chargebee: Strong presence but lacks enterprise features
  • Stripe Billing: Developer-focused, weak on finance
  • Zuora: Over-engineered for mid-market
  • Local players: Lack depth and global best practices
  • Maxio advantage: RevOps + compliance in one platform

🏢 Key Market Dynamics

  • Price sensitivity: 15-25% below US rates expected
  • Trust factors: Local presence and references critical
  • Compliance: IFRS 15 and GST handling mandatory
  • Channel preference: 70% buy through advisors
  • Decision makers: CFO-led with CEO final approval
Segment FinTech HealthTech EdTech Enterprise SaaS
Market Size 150+ companies 200+ companies 100+ companies 300+ companies
Avg ARR $5-20M $2-10M $1-5M $10-50M
Key Pain Complex compliance Usage billing Seasonal revenue Multi-product
Entry Strategy Big 4 partnerships VC portfolio Direct sales Channel partners

Go-to-Market & Sales Strategy

A phased approach from learning to scaling

90-Day GTM Execution Timeline

🔍 Days 1-30: Discovery

  • Master Maxio product suite & playbooks
  • Shadow US sales & customer success teams
  • Map existing ANZ customer base
  • Conduct 15+ market validation calls
  • Identify top 10 at-risk accounts

🛡️ Days 31-60: Stabilization

  • Launch ARR Protection Audit
  • Visit all existing customers
  • Document expansion opportunities
  • Sign first 3 partner MOUs
  • Close $30K quick-win upsells

🚀 Days 61-90: Acceleration

  • Activate partner channel
  • Launch IFRS 15 webinar series
  • Build 50+ opportunity pipeline
  • Close first new logo deals
  • Establish revenue momentum

🤝 Partner Channel Strategy

  • Tier 1 – Accounting Firms: Big 4 + mid-tier (BDO, Grant Thornton)
  • Tier 2 – VC/PE Firms: Blackbird, AirTree, Square Peg portfolios
  • Tier 3 – Tech Partners: NetSuite, Xero, MYOB implementers
  • Enablement: Certification program + 20% referral commission
  • Target: 60% of pipeline from partners by Month 6

🎯 Direct Sales Motion

  • Approach: Challenger methodology – teach, tailor, take control
  • Lead message: “Why 67% of ANZ SaaS leaves money on the table”
  • Sales cycle: 45-60 days average
  • ACV target: $30-50K ARR per deal
  • Win rate: 25%+ on qualified opportunities

💰 Pricing Strategy

  • Localization: 15-25% below US rates
  • Entry tier: AU$350/month (US$229)
  • Growth tier: AU$730/month (US$479)
  • Partner discounts: 20% first year
  • Payment terms: Quarterly options available

📣 Marketing & Demand Gen

  • Content: Monthly “SaaS Finance Leaders Forum”
  • Events: Quarterly Sydney/Melbourne roundtables
  • Digital: LinkedIn thought leadership campaign
  • PR: AFR/SMH coverage of ANZ launch
  • Partnerships: Co-marketing with channel partners

Execution, Scale & ROI

Building an efficient growth engine with clear financial returns

Revenue Operations Execution Matrix

Phase / Timeline Revenue Targets Operational Metrics Team & Resources Key Activities
Foundation
Months 1-3
$60K new ARR
<5% churn
105% NRR
60-day sales cycle
CAC <$5K
20% win rate
Marcus (solo)
HQ support
$100K budget
ARR protection
Quick wins
Partner recruitment
Acceleration
Months 4-6
$200K cumulative
<3% churn
110% NRR
45-day cycle
30% partner pipeline
Rule of 35
Marcus + contractor
10 active partners
$150K budget
Partner activation
Expansion focus
Market presence
Scale
Months 7-12
$800K+ total
<2% churn
115% NRR
35-day cycle
60% partner pipeline
Rule of 40+
3-person team
25+ partners
$200K budget
Team building
Process optimization
APAC expansion
Dominate
Months 13-18
$2M+ run rate
Best-in-class
120%+ NRR
<30-day cycle
CAC <12mo payback
Rule of 50
5-7 person team
50+ partners
Full P&L ownership
Market leadership
M&A opportunities
Regional expansion

12-Month Investment Plan

Category Q1 Q2 Q3 Q4 Total Year 1
Personnel (Marcus) $58K $58K $75K $75K $266K
Commissions/Bonus $15K $20K $25K $30K $90K
Marketing/Events $35K $60K $90K $135K $320K
Partner Programs $20K $50K $85K $135K $290K
Travel/Operations $15K $24K $32K $42K $113K
Additional Hires $45K $90K $135K
Quarterly Total $143K $212K $352K $507K $1,214K

📊 Financial Returns

  • Revenue: $800K+ Year 1 new ARR
  • Efficiency: 66% gross margin by Q4
  • CAC Payback: <12 months consistently
  • LTV:CAC: 3:1 minimum ratio
  • Break-even: Month 10 on cash flow basis

🎯 Operational Excellence

  • Philosophy: “Adopt, then Adapt” global playbook
  • Efficiency: Partner-enabled delivery model
  • Automation: CRM workflows and reporting
  • Support: Leverage US team for 24/5 coverage
  • Quality: Weekly pipeline reviews with HQ

📈 Scaling Triggers

  • Month 3: Hire CS if NRR <105%
  • Month 6: Add AE at $200K ARR
  • Month 9: Partner manager at 25+ partners
  • Month 12: Solutions engineer for enterprise
  • Month 18: Full country team (5-7 people)

🏆 Success Metrics

  • Revenue: 3x ARR growth in 18 months
  • Market share: Top 3 player in mid-market
  • Partners: 50+ active channel partners
  • Efficiency: Industry-best Rule of 40+
  • Strategic: 2-3 M&A targets identified

Strategic Execution Matrix

Priority / Phase Revenue Protection
ARR Stability & Growth
Partner & Channel Development
Ecosystem Building
Customer Expansion
Upsell & Land-Expand
Operational Efficiency
Low CAC Growth Engine
Market Presence
Local Trust & GTM
0. Discovery Phase
Weeks 1-2
Foundation & Intel
  • Review $X ARR at risk
  • Map customer concentration (80/20)
  • Identify top 10 churn risks
  • Document IFRS 15 pain points
  • Calculate current Rule of 40 baseline
  • Study 800+ global partner playbook
  • Map Big 4 + mid-tier contacts
  • Research top 20 ANZ VCs/PEs
  • Analyze Xero/MYOB ecosystems
  • Review US referral commission model
  • Deep-dive existing ANZ base
  • Map expansion white space
  • Study usage patterns
  • Identify cross-sell opportunities
  • Document customer success stories
  • Learn Maxio RevOps architecture
  • Master product capabilities
  • Understand GTM playbooks
  • Review pricing models
  • Study competitor battlecards
  • Interview all ANZ customers
  • Run market perception survey
  • Map cultural buying nuances
  • Analyze Chargebee positioning
  • Research M&A landscape
1. Immediate
Days 0-30
Stabilize & Quick Wins
  • Launch ARR Protection Audit
  • Secure meetings with at-risk accounts
  • Target <5% churn
  • Close $30K in quick upsells
  • Implement health scoring
  • Sign 3 MOUs with partners
  • Launch IFRS 15 webinar series
  • Meet 10+ accounting firms
  • Pitch Blackbird, AirTree, Square Peg
  • Create 20% referral program
  • Contact 100% of ANZ base
  • Identify US→AU entity connections
  • Launch customer health surveys
  • Create ANZ pricing (15% below US)
  • Schedule quarterly business reviews
  • Adopt global playbook locally
  • Set up CRM workflows
  • Build ANZ demo environment
  • Create Rule of 40 dashboard
  • Document 60-day sales process
  • Announce “Maxio Arrives in ANZ”
  • Launch LinkedIn presence
  • Join SaaS Alliance ANZ
  • Begin customer outreach
  • Map FinTech vertical players
2. Short Term
Days 30-90
Build & Accelerate
  • Achieve <3% churn
  • Launch Customer Health Program
  • $100K new ARR
  • Maintain 105% NRR
  • Weekly churn reviews
  • 10 active partners
  • Close first partner-sourced deal
  • 30% pipeline from partners
  • Launch certification program
  • Monthly partner webinars
  • Engage 6-10 expansion targets
  • Launch usage analytics
  • Create upsell playbooks
  • Test pricing elasticity
  • 20% expansion revenue
  • Build lean workflows
  • 45-day sales cycles
  • Offshore/hybrid delivery model
  • CAC <$5K
  • Weekly ops reviews
  • Host CFO roundtables
  • Speak at SaaS events
  • Publish thought leadership
  • FinTech vertical campaign
  • PR in AFR/SMH
3. Mid Term
Months 3-6
Scale & Optimize
  • Maintain <2% churn
  • $500K ARR run rate
  • Predictive churn models
  • 110% NRR
  • Multi-year contract focus
  • 25+ partners
  • Big 4 partnership signed
  • 50% pipeline from channel
  • VC portfolio programs (5+)
  • Partner advisory board
  • Structured upsell process
  • Launch customer advocacy
  • Cross-sell campaigns
  • Enterprise tier targeting
  • APAC expansion prep
  • Rule of 40 achieved
  • 35-day sales cycles
  • Automated reporting
  • CAC payback <12mo
  • Hire Customer Success Mgr
  • FinTech vertical dominance
  • Launch HealthTech vertical
  • Customer advisory group
  • M&A target engagement (2-3)
  • Awards submissions
4. Long Term
Months 6-12
Dominate & Expand
  • $1M+ ARR
  • Industry-best retention
  • Predictive expansion models
  • 120%+ NRR
  • IPO-ready metrics
  • 50+ partners
  • 60%+ pipeline from channel
  • Top 50 SaaS firms covered
  • International partner leverage
  • Channel profitability
  • APAC expansion launches
  • $100K+ enterprise deals
  • Multi-product adoption
  • Strategic account program
  • Customer-led growth
  • Rule of 50 trajectory
  • Industry-best efficiency
  • 5-7 person team
  • Automated operations
  • Best-in-class metrics
  • ANZ market leader
  • 3+ verticals dominated
  • M&A integration complete
  • APAC HQ consideration
  • Permanent GTM team

Risk & Mitigation

Anticipating challenges and building resilience

⚠️ Market Risks

  • Competition: Chargebee price war
    → Mitigation: Focus on enterprise features & compliance
  • Economic: Continued SME budget pressure
    → Mitigation: ROI-focused messaging, flexible terms
  • Currency: USD/AUD fluctuation
    → Mitigation: Multi-year locks, local pricing

🎯 Execution Risks

  • Ramp time: Slow initial traction
    → Mitigation: Quick wins via existing base
  • Partner dependency: Channel concentration
    → Mitigation: Diversify across 25+ partners
  • Talent: Hiring quality people
    → Mitigation: Start solo, hire proven performers

📊 Financial Risks

  • CAC creep: Inefficient spending
    → Mitigation: Weekly CAC monitoring
  • Churn: Losing existing customers
    → Mitigation: 30-day protection audit
  • Cash flow: Long payment cycles
    → Mitigation: Quarterly payment options

✅ Governance & Controls

  • Weekly: Pipeline review with US sales
  • Monthly: P&L review with CFO
  • Quarterly: Board update on KPIs
  • Milestones: Clear go/no-go decisions
  • Reporting: Real-time CRM dashboards

Risk Assessment Matrix

Risk Category Probability Impact Mitigation Strategy Owner
Existing customer churn High High Immediate 30-day audit & engagement Marcus
Partner activation delay Medium High Pre-signed MOUs, aggressive incentives Marcus + HQ
Price competition High Medium Value-based selling, ROI focus Marcus
Talent acquisition Medium Medium Start solo, hire after proof Marcus + HR
Technology gaps Low Medium Roadmap alignment with product Product team

Next Steps

Clear path from discussion to execution

Immediate Action Plan

Week 1

Alignment Meeting

  • Finalize KPIs and success metrics
  • Agree on compensation structure
  • Define reporting cadence
  • Set onboarding schedule

Week 2-4

US Onboarding

  • Shadow sales & CS teams
  • Master product capabilities
  • Review global playbooks
  • Access CRM and tools

Day 30

ANZ Launch

  • Press release announcement
  • Customer protection audit begins
  • Partner outreach initiated
  • First customer visits scheduled

🤝 Proposed Structure

  • Role: Country Manager / VP Sales ANZ
  • Base: AU$260-280K ($170-185K USD)
  • Variable: 40-50% OTE on ARR targets
  • Equity: Options vesting over 4 years
  • Authority: Full P&L ownership by Month 12

📋 90-Day Deliverables

  • Complete ARR Protection Audit
  • Sign 5+ partner agreements
  • Build 50+ opportunity pipeline
  • Close $60K+ in new/expansion ARR
  • Deliver ANZ market playbook v1

🎯 Success Criteria

  • Month 3: <5% churn, 3 new logos
  • Month 6: $200K ARR, 10 partners
  • Month 12: $800K ARR, hire decision
  • Month 18: $2M run rate, profit positive
  • Long-term: ANZ market leadership

✅ Mutual Commitments

  • Maxio: Product support, US resources
  • Marcus: 100% focus, relocation ready
  • Timeline: Start within 30 days
  • Reviews: Monthly check-ins with CEO
  • Flexibility: Adapt based on results

Ready to Win ANZ Together

With your platform and my execution, we’ll build ANZ into Maxio’s next growth engine

Let’s Connect Call Marcus: +1 470 530 3635